Notice board troubleshooting
Resident didn't receive notice — confirm flat is claimed, member is active, and their role/flat is in the notice audience (role, tower, or flat filter).
Notice not visible to one tower — check audience blocks; empty audience = all towers.
Read count seems low — residents must open the notice in-app (or acknowledge). Plinth delivers in-app and push notifications on publish for members using the native app; email and SMS are not part of notice board today.
Can't publish — you need admin, committee, or notices.publish permission. Committee users with Require admin approval must wait for admin approval.
Stuck in pending approval — an admin must open the notice and tap Approve or Send back to draft.
Acknowledgement not recording — resident must tap I acknowledge this notice on the detail page (or via a flash popup).
Flash notice won't go away — read or acknowledge it from the popup; backdrop dismiss is disabled by design.
Attachment won't open — signed links expire; tap the attachment again from the notice detail page.
Scheduled notice didn't go live — scheduled notices flip to published when the server clock passes publish_at (checked on poll/notice advancement jobs).