HelpGovernance

Admin: Create and Run a Society Poll on Plinth

Updated 2026-06-08

Admin: create and run a society poll

Plinth's poll wizard walks you through five steps: basics, options, rules, credentials, and schedule. This guide covers each step with the exact UI labels you'll see.

Before you start

  • You must be a society admin or committee member.
  • Import the owner roster and have at least some flats claimed (unclaimed flats still count toward eligibility).

Step 1: Open the poll wizard

  1. Go to Admin → Dashboard.
  2. Tap New poll (or Admin → Polls → New poll).

Step 2: Basics

  1. Enter Title and Description (for resolutions, the motion text goes here).
  2. Select Poll type: Yes/No, Resolution, Single choice, Multiple choice, or Ranked choice.
    • Or enable Multi-question poll to bundle several questions in one ballot (guide).
  3. Tap Next.

Step 3: Options

  • For choice and ranked types: add options, reorder as needed.
  • Yes/No and Resolution auto-seed Yes and No — skip this step.

Step 4: Rules

  • Who can vote: Check participant groups (owners, committee, tenants, occupants).
  • Vote counting: One vote per flat (unit) or one vote per resident (user).
  • Voting basis: Per flat (default) or Weighted (by ownership share).
  • Block defaulters: Prevent members with outstanding dues from voting.
  • Secrecy: Secret (default) or Open.
  • Show live results: Off by default; optional admin-only live tally.
  • Quorum %: Minimum participation among eligible units (0 = no quorum required).
  • Pass threshold %: For Yes/No and resolution polls; optional strict mode (must exceed threshold).
  • Min / max selections: For multiple-choice polls.

Step 5: Credentials (optional)

  • Toggle Require credentials if owners must upload documents before voting.
  • Add requirement items (e.g. "Govt ID", "Ownership proof") with required/optional flags.

Step 6: Schedule and publish

  1. Set Opens at and Closes at (close must be after open).
  2. Review the summary.
  3. Tap Save as draft or Publish.

During the poll

  • Open Admin → Polls → [your poll] for the turnout board (who voted / pending — works on secret polls without revealing choices).
  • Residents receive in-app and email alerts when the poll opens; reminders go out in the last 24 hours.
  • Review credentials if gated (Admin → Polls → [poll] → Credentials).

After close

  • View results and declared winner on the poll admin page.
  • Export CSV or PDF summary (paid plans).
  • Results respect quorum, participant groups, and weighting automatically.

Troubleshooting

Poll won't publish — check dates, option count (need ≥2 for choice types), threshold values. Low turnout — send a reminder; extend close time before the window ends if needed. Result shows quorum not met — not enough eligible flats voted; re-run or hold an in-person vote per your bye-laws.

Next: Multi-question polls · Review claims · Why digital voting?